Dazzle Agent
Privacy policy
What Dazzle Agent collects, why, where it is kept and who processes it. Last updated November 15, 2026.
Who we are
Dazzle ("we") runs Dazzle Agent and this website. For questions or requests about your data, write to hello@dazzleagent.com.
What we collect and why
| What | Why | Where |
|---|---|---|
| Account | Your name, work email, firm and password (stored only as a protected hash by our sign-in service), to sign you in on the website and in the app. | Our cloud, in the United States |
| Firm and seats | Your firm's organization, plan, seats and who holds them, admin roles, to decide who may use Dazzle Agent. | Our cloud |
| Billing | Billing name, address, tax ID and payment history. Card and bank details go straight to our payment provider; we never see or store them. | Our payment provider; ids and plan details in our cloud |
| Projects and chats | The project folders you work on with the agent (drawings, workbooks, models, generated reports) and your chats with it, kept in step with your PC so your firm can review and share work and continue it on another device. Only people in your firm can open them. | Our cloud, per firm |
| Requests to the AI | The parts of documents the agent reads and your messages are sent to our AI model provider to produce the agent's answers. | Our AI model provider, for processing |
| Phone and notifications | If you use the phone app: the open chat's state, your devices and push tokens, to show your session and notify you. | Our cloud; chat state is deleted after 30 days |
| Usage | Who used which feature, when, for how long, token counts and errors, to run the service, fix problems and plan capacity. Never your passwords or sign-in codes. | Our cloud and our monitoring provider |
| Website | Two sign-in cookies (needed to keep you signed in) and your light or dark choice in your browser. No advertising or third-party tracking cookies. | Your browser |
What we do not do
We do not sell your data or use it for advertising. We do not use your firm's projects or chats to train AI models, and we do not let anyone else see them, except the service providers below, which process them only to run Dazzle Agent for you.
Service providers
We use a small number of providers to run Dazzle Agent: cloud hosting, sign-in and email, payments, AI model processing, website hosting, and monitoring. Each processes data only on our behalf and under contract. Write to hello@dazzleagent.com for the current list.
How long we keep it
Account, firm and billing records: while your firm has an account, and billing records as long as tax law requires. Projects and chats: until your firm asks us to delete them or closes its account; earlier versions of files are kept 180 days. Usage and monitoring data: only as long as needed to run and support the service.
Security
Data is encrypted in transit and at rest, access is limited to your firm and to the people at Dazzle who run the service, and the desktop app keeps your sign-in encrypted for your Windows account.
Your choices and rights
You can see and update your account details in the dashboard. You or your firm's admin can ask us to export or delete your data, or to correct it, at hello@dazzleagent.com. Depending on where you live you may have further rights, such as to object to some processing; we will honor them as the law requires.
Changes
We will post changes here and email account admins about material ones before they take effect.